فارسی | Tuesday22 August 2017
 

Quality Policy of Refah Bank

Bank’s Management believes that quality is a comprehensive aspect, being affected by the performance of each member of the organization, and can only be achieved by active participation of all Bank’s staff. Hence, I, as a chairman of the board and managing director, together with all my active colleagues are obliged to observe all the aspects of Bank’s quality policy, including the followings:

1) Being bound to principles of Islamic banking (usury- free) as well as attempting to trust and be trusted to the people of all walks of life
2) Promoting Bank’s position as an independent economical institute in compliance with the country's material and ethereal promotion
3) Attempting to gain continuous improvement in the quality of Bank's services towards clients' satisfaction
4) Respecting humane eminence of Bank's staff, considered as the most valuable capital, and being obliged to meritocracy and improvement in the staff's living standards

While wishing success for all my dear colleagues, I seek your greatest attempt in performing, maintaining and promoting Bank's quality management system, based on ISO 9001:2000.